Features And Functions Of The Business Communications Manager

The challenges faced by a small, medium or a large organization, with regard to business communication is the same. After all, a customer is as important to a small company as he is to a large or a medium-sized enterprise. And when it comes to intra-company communication, all enterprises irrespective of their size and stature, need optimum communication to keep the show running and keep the bottom line healthy.

The Business Communications Manager, an efficient and affordable small business phone system from Nortel, offers optimum business efficiency for small to medium businesses. Their Business Communications Manager BCM 50 is ideal for small to medium businesses voice that requires 3 to 20 stations. This system comes with advanced features like strong and stable telephony, voice and unified messaging, networking of IP phones, internet and intranet access, accessibility of IP telephony on desktops and many more, which one would normally associate with larger corporations. The Business Communications Manager BCM 50 comes with superior convergence capabilities of voice and data communications. Since all the applications of the Business Communications Manager BCM 50 work together, there is no confusion with multiple devices, tangling of numerous cables and upgrades of software etc.

In case a company has already installed a Norstar IP telephone system, the Business Communications Manager BCM 50 can support the existing system, as you enhance the core of the communication network in your office. You can start converge the BCM services in phases, as it suits your needs. Different value-added capabilities can be activated by entering a simple key code.

The Business Communications Manager BCM 50 is a one-stop solution for nearly all your business communication needs. It processes calls with superb reliability and efficiency, puts a call on hold while paging for the relevant person, can handle voice messaging in a mailbox - when a caller leaves a message for a person or a group of people, stores call information, etc. Your employees can access their own voice mail box through individual passwords and can record their own personalized greetings. Since the Business Communications Manager BCM 50 provides 100 hours of message storage, individual mailboxes actually offer unlimited space to the user. It answers incoming calls 24x7 and forwards calls to the right person, department or mailbox. It offers unified messaging facilities - voice, fax or emails put into user's computer - accessible through Outlook or Exchange. This saves enormous amount of time - especially for companies which handle heavy loads of incoming calls.

There are a number of other benefits offered by this wonder tool, the Business Communications Manager BCM 50, from Nortel.